100% YES! We’re proudly part of the Nomoon Group, a verified travel agency accredited by the CCRA Travel Commerce Network since 2017. That means we’ve passed all the legit checks and serious screenings to do what we do. We also use secure, verified payment platforms like Venmo and Zelle connected to U.S. banks — no shady stuff here. ⚠️ Heads up: There are a few copycats out there using our content, publishing fake reviews, and pretending to be us. When in doubt, reach out to us directly — we’ll make sure you’re in good hands!

In Tulum, there are no marinas or docks for yachts. The nearest marina is Puerto Aventuras, where we are located. It's 30-45 minutes from Tulum or 20-25 min from Playa del Carmen. Click on our website map for details.

Rental Times • 4-Hour Rentals: You can head out at 9:00 AM or 2:00 PM. We don’t offer midday departures since all boats are booked for tours from 9am to 1pm and 2pm–6pm. • 5-Hour Tours: These run from either 8:30 AM to 1:30 PM or 2:30 PM to 7:30 PM. • Full-Day Tours: You can choose to head out at 9:00 AM or 10:00 AM—whatever works best for you!

• Half-Day Fun (4 hours): Our minimum cruise time — just enough for sunshine, sea breezes, and good vibes. • Full-Day Adventure (8–9 hours): Go all in! More time to explore, swim, eat, and live your best boat life. • Want to keep the party going? Add extra hours if the boat’s available (for a fee)!

What’s Included: • Delicious gourmet snacks and meals made fresh by our onboard chef • Unlimited open bar, served up by our awesome crew • Snorkeling gear and life vests for optional swimming • Full crew, including a captain and skipper to take care of everything • Bluetooth or plug-in stereo system for your favorite tunes • Onboard bathroom for your convenience • 10% off Go Tulum Travel's private tours and transportation services

Where We Can Go For 4 or 5-hour cruises, you’ll typically stop at Inah Reef for some snorkeling fun, then head to La Bocana Cove — a perfect anchor spot for swimming, relaxing, and enjoying a meal. For 8 or 9-hour cruises (depending on the boat), we can take you to stunning Cozumel or even the Tulum Ruins for an unforgettable experience. If you’re prone to seasickness, we suggest keeping it simple and just docking at La Bocana Cove—it’s the ideal spot for lounging, swimming, eating, and sipping drinks. Fun fact: most of the content on our social media is filmed right there! Check out our Reels and Stories on Instagram here and view our map here for an overview of routes and activities.

Our most popular boats are getting reserved months ahead, especially for weekends and holidays. Last-minute bookings mean fewer options, so we highly recommend reaching out to us ASAP to lock in your ideal boat and date. Or just fill out our super easy reservation form — it only takes a minute!

No, but we’re happy to arrange private, round-trip, door-to-door transportation for you. Plus, as a Tulum Yachts guest, you’ll get an exclusive discount! Check out our transportation rates here, provided by our sister company, Go Tulum Travel.

All of our available boats are listed right on our website — feel free to check them out!

Depending on the boat, deposits vary from 30%-50% USD of the total. The deposit goes towards food, alcohol, and staff preparations prior to your tour. The remaining balance and dock fees are collected at boarding.

Yes — 100% refundable if bad weather causes the port to close, so no stress! Just a note: Credit card and Venmo refunds come with a non-refundable 3–5% transaction fee. Payments made via Cash App or Zelle don’t have any fees.

Caribbean weather can be super unpredictable. Forecasts are often off — it might be sunny here while it’s raining just a few miles away. As boating pros, we stay on top of the latest weather updates from multiple trusted sources. If the weather takes a turn and the marina closes, we’ll let you know right away to reschedule. And if rescheduling doesn’t work for you, no worries — we’ll refund your deposit 100%.

Yes! Snorkeling gear (like goggles and life vests) are included with all our tours. Some boats also come with extras like floaties, paddleboards, and more — just check the inclusions listed for each boat to see what’s offered!

To help protect the nearby biospheres and follow strict marina regulations, we don’t offer jet ski rentals. Thanks for understanding — we’re all about keeping this beautiful area safe and sustainable!

Cenotes are underground freshwater sinkholes and, since they’re often protected, you can’t reach them by boat. If you’re looking to explore cenotes, check out our awesome land tours — brought to you by our sister company, Go Tulum Travel.

Gratuity isn’t included in your total, and while it’s totally up to you, it’s customary to tip 10–15%. Our crew truly appreciates it — thank you! 🙏

Tulum Yachts is proudly operated by Nomoon Group LLC. By booking with us, you’re agreeing to Nomoon’s booking policy.

For liability and marina regulation reasons, outside food and alcoholic drinks aren’t allowed on our tours. That said, depending on the boat, we’ve got plenty of tasty food options and fun add-ons available — just ask us what’s possible!

Yep! Smoking is totally allowed—just keep it outside. The only no-go zones are the interior and cabins. So light up, chill out, and enjoy the sea breeze (respectfully, of course 😎).

Right now, we’re not partnering with influencers directly. However, we do host a yearly appreciation event for our social media friends, business partners, and ambassadors. If you’d like to be considered, feel free to reach out — we’d love to hear from you!

Yes, we do! Just head over to our sister company, Go Tulum Travel, and check out their awesome tours here. They offer private transportation, custom tours, and even group celebration services —perfect for making the most of your time in Tulum!

Just fill out our super quick form here, shoot us an email at hola@tulumyachts.com, or hit us up on WhatsApp. We’ll get back to you within 24 hours (Monday–Friday, 9am–5pm EST). Let’s get you on a boat! 🚤