All yachts leave from Puerto Aventuras, about 30 to 45 minutes from Tulum. Tulum doesn’t have a major marina for yachts, so this is where all the boats are based. We can also arrange transportation to make getting there and back simple.

Yes. We only work with licensed yachts, experienced crews, and people we trust. Everything is confirmed ahead of time so there are no surprises, including pricing. We’re very transparent about costs, so you know exactly what you’re paying for. Our goal is to make the process easy, clear, and something you can book with confidence.

Send us your date, group size, and the yacht you’re interested in. We’ll confirm availability and guide you through the next steps within 24 hours. Once your deposit is in, your booking is secured.

We recommend booking 2 to 3 months in advance, especially for weekends and holidays, as availability can be limited. If your dates are sooner, feel free to reach out. We are always happy to check current availability.

A deposit of 30 to 50 percent is required to reserve your yacht, depending on the vessel. The remaining balance is due prior to departure. Exact details are provided once availability is confirmed.

Deposits can be made through verified platforms such as Venmo, Zelle, and Cash App. The remaining balance can be paid by credit card or other secure methods. Full payment details are provided once availability is confirmed.

There is a dock fee required by the marina, paid on the day of your charter. We’ll always let you know about any costs in advance so there are no surprises.

Each charter includes a professional crew, open bar, freshly prepared food, snorkeling equipment, and onboard amenities. Specific inclusions vary by yacht.

This depends on the yacht. Let us know your preference, and we will confirm what is allowed.

Transportation is not included, but can be arranged separately through our sister company, Go Tulum Travel. Private, round-trip service to and from the marina is available, with preferred rates for Tulum Yachts guests.

Most charters offer morning and afternoon departures. Exact times vary by yacht.

For 4 to 5-hour charters, most routes include a stop at Inah Reef for snorkeling, followed by La Bocana Cove for swimming, relaxing, and enjoying food and drinks at anchor. For longer charters of 8 to 9 hours, routes may extend to Cozumel or the Tulum Ruins, depending on the yacht and sea conditions. If you prefer a calmer experience or are prone to seasickness, many guests choose to spend more time at La Bocana Cove. It is a protected area with smoother water, ideal for swimming, lounging, and enjoying your time onboard. You can view our map for a visual overview.

We monitor conditions closely to keep everything safe. If the marina closes, you can reschedule or receive a refund. If it remains open, your charter will continue as planned.

If the port closes due to weather, you’ll receive a refund automatically, minus any transaction fees outlined in your invoice. Everything is clearly detailed in advance, so you know exactly what to expect before booking.